Privacy Policy

RHW Precision, LLC ("RHW Precision," "Company," "we," "our," or "us") is committed to protecting the privacy and security of your personal information and Protected Health Information ("PHI"). This Privacy Policy describes how we collect, use, disclose, and safeguard information obtained through our website, telemedicine platform, patient portal, mobile communications, and related services. By accessing or using our services, you acknowledge that you have read and understand this Privacy Policy.

I. Information We Collect

RHW Precision, LLC may collect personal information that you voluntarily provide, including your name, date of birth, mailing address, telephone number, email address, payment information, government-issued identification where required, insurance information, emergency contact information, and other identifying information necessary to provide administrative and telemedicine services. We also collect health-related information, including medical history, current medications, allergies, laboratory results, treatment history, lifestyle information, and other information submitted during your medical evaluation. Additionally, our website and technology platforms may automatically collect technical information, including IP address, browser type, device identifiers, operating system, pages visited, cookies, analytics data, and other usage information.

II. How We Use Your Information

We use your personal and health information to facilitate telemedicine services, coordinate medical care with licensed healthcare providers, verify your identity, process payments, communicate regarding appointments and treatment plans, coordinate laboratory testing and prescription fulfillment, improve our website and services, maintain regulatory compliance, prevent fraud, protect patient safety, and otherwise operate our business. Information may also be used for internal quality assurance, risk management, customer service, and healthcare operations as permitted by applicable law.

III. Disclosure of Information

RHW Precision, LLC does not sell your personal or medical information. We may disclose your information, as permitted by law, to licensed healthcare providers involved in your care, state-licensed pharmacies, clinical laboratories, payment processors, secure technology vendors, electronic health record providers, business associates performing services on our behalf, insurance carriers when applicable, governmental agencies when required by law, or as otherwise authorized by you. All third parties receiving Protected Health Information are required to maintain appropriate safeguards consistent with applicable federal and state privacy laws.

IV. Telemedicine Communications

By using our telemedicine services, you acknowledge and consent to the electronic transmission of your medical information through secure communication platforms. While RHW Precision, LLC utilizes commercially reasonable administrative, technical, and physical safeguards designed to protect your information, you understand that no method of electronic transmission or data storage can be guaranteed to be completely secure. You accept the inherent risks associated with electronic communications and understand that telemedicine may involve the transmission of protected health information over electronic networks.

V. Cookies and Website Analytics

Our website may utilize cookies, pixels, and similar technologies to enhance user experience, remember preferences, analyze website performance, improve functionality, and better understand visitor interactions. These technologies may collect certain information automatically when you visit our website. You may adjust your browser settings to decline cookies; however, doing so may limit certain website functionality.

VI. Data Security

RHW Precision, LLC maintains reasonable administrative, technical, and physical safeguards designed to protect the confidentiality, integrity, and availability of personal information and Protected Health Information. These safeguards include encrypted communications where appropriate, secure servers, restricted access controls, authentication procedures, workforce training, and ongoing monitoring of our systems. Despite these efforts, no security system is infallible, and we cannot guarantee absolute protection against unauthorized access or data breaches.

VII. Patient Rights

Subject to applicable federal and state law, you have the right to request access to your personal information and medical records, request corrections to inaccurate information, request restrictions on certain uses or disclosures of your Protected Health Information, request confidential communications through alternative methods, obtain a copy of our Notice of Privacy Practices, and submit privacy-related complaints without fear of retaliation. Certain requests may be subject to legal limitations or verification requirements.

VIII. Data Retention

RHW Precision, LLC retains personal information and medical records for the period required by applicable federal and state laws, professional licensing requirements, accreditation standards, contractual obligations, and legitimate business purposes. When information is no longer required to be retained, it will be securely destroyed or permanently de-identified in accordance with applicable law.

IX. Children’s Privacy

Our services are intended for individuals eighteen (18) years of age or older unless otherwise permitted by applicable law and authorized by a parent or legal guardian. We do not knowingly collect personal information directly from children without appropriate legal authorization.

X. Changes to This Privacy Policy

RHW Precision, LLC reserves the right to modify or update this Privacy Policy at any time to reflect changes in applicable laws, regulations, technology, or business operations. Any revisions will become effective upon posting to our website unless otherwise required by law. Your continued use of our services following publication of revised policies constitutes your acknowledgment of the updated Privacy Policy.

XI. Contact Information

If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, you may contact:

RHW Precision, LLC Email: support@rhwprecision.com Website: www.rhwprecision.com